35bmw Privacy Policy

1. Scope & Applicability of This Policy

This privacy policy applies to the 35bmw website (https://35bmw.bar) and all related services. When you register an account on our platform, play games, make financial transactions, or contact our support team, you are agreeing to the terms of this policy.

This policy has been prepared in accordance with the laws of Bangladesh and applicable data protection guidelines. We are committed to never transferring your personal information to third parties without authorization.

2. Information We Collect

35bmw may collect the following types of information:

• Identity Information: Your name, date of birth, and national ID number (for verification purposes).
• Contact Information: Email address, phone number, and address within Bangladesh.
• Financial Information: Payment method details — bKash, Nagad, Rocket, Upay, or bank account information (where applicable).
• Transaction History: Records of deposits, withdrawals, and gaming activity.
• Device & Browser Information: IP address, browser type, operating system, and session logs.
• Cookie & Tracking Data: Website usage patterns, preferences, and session information.
• Communication Records: Conversations with our support team via live chat or email.

We only collect information that is necessary for a legitimate reason and a specific purpose. Collecting excessive or irrelevant information goes against our policy.

3. Why We Use Your Information

35bmw uses your information for the following purposes:

• Account Management: To handle registration, verify login, and ensure account security.
• Processing Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Providing Customer Support: To offer assistance via 24/7 live chat and email.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyse user experience and further improve the platform.
• Sending Relevant Offers: To inform you of bonuses or promotional content based on your preferences (you can opt out of this at any time).
• Meeting Legal Obligations: To comply with applicable laws and regulatory requirements.

4. Legal Basis for Processing Data

We process your information on the following legal bases:

• Contractual Necessity: To fulfil the agreement to provide services to you.
• Your Consent: Based on the permission you gave at the time of registration.
• Legitimate Interests: In the legitimate interest of platform security and fraud prevention.
• Legal Obligation: To meet applicable legal obligations.

5. Sharing Information with Third Parties

35bmw does not sell your personal information. However, certain necessary information may be shared with trusted parties to operate our services:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
• Technology Providers: With providers of hosting, data storage, and cybersecurity services.
• Game Software Providers: With Pragmatic Play, JILI, Spribe, and other approved providers to ensure the gaming experience.
• Law Enforcement Agencies: Under a court order or valid legal requirement.

Any third-party organisation is contractually bound to uphold the same level of privacy standards as ours. They may not use your information beyond the stated purpose.

6. International Data Transfers

For some technology services, your information may be stored on servers outside Bangladesh. In such cases, we ensure that:

• Data transfers are carried out with appropriate security measures in place.
• The relevant country or organisation complies with international data protection standards.
• Sensitive financial data is always kept in an encrypted state.

7. Use of Cookies

The 35bmw website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain the core functionality of the website — login sessions, language preferences, and security.
• Functional Cookies: To remember your preferences and settings, such as game display preferences.
• Analytics Cookies: To monitor website performance and improve the user experience.

You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from using certain features of the website.

8. Security Technologies & Practices

35bmw uses industry-standard security measures to protect your personal and financial information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems to prevent unauthorised access.
• Two-Factor Authentication: An additional layer of security for account access.
• Regular Security Audits: To identify and resolve security vulnerabilities in the system.
• Restricted Access: Only authorised staff may access specific data.
• Encrypted Database: Stored data is protected by encryption.

Even so, no data transmission over the internet is 100% secure. We ensure the highest level of security we can, but in the event of any security breach, we will notify you promptly.

9. Data Retention Period

We retain your information only for as long as necessary:

• Information for active accounts is retained until the account is closed.
• Financial transaction records are kept for a defined period in accordance with legal and regulatory requirements.
• After an account is closed, unnecessary information is securely deleted.
• In the case of legal disputes or investigations, relevant information may be retained for a longer period.

10. Your Rights Over Your Personal Information

As a user of the 35bmw platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to update or correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Object to Processing: The right to object to the processing of your data for specific purposes.
• Right to Portability: The right to receive a copy of your data where applicable.
• Right to Restriction: The right to restrict the processing of your data in certain circumstances.

To exercise these rights, contact us at [email protected]. We will handle your request promptly and respectfully.

11. Right to Opt Out of Marketing Communications

You can stop receiving our promotional emails or notifications at any time. To do so:

• Use the "Unsubscribe" link at the bottom of any marketing email.
• Change the notification settings in your account.
• Send a request directly to [email protected].

Please note that even if you opt out of marketing communications, important service-related information (such as transaction confirmations and security alerts) will continue to be sent.

12. Age Restriction & Prohibition on Collecting Minors' Data

35bmw is an online gaming platform for people aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has created an account on our platform, the relevant account will be closed immediately and all collected information will be securely deleted. If parents have any concerns about this, please contact [email protected] without delay.

13. Privacy Policy Updates

35bmw may review and update this privacy policy from time to time. For significant changes, we will:

• Send advance notice to your registered email address.
• Clearly publish the details of the changes on the website.
• State the date on which the new policy takes effect.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We encourage you to read our privacy policy regularly.

14. Disclaimer Regarding Third-Party Websites

If our platform contains links to external websites, 35bmw is not responsible for the privacy policies of those websites. You are advised to read the privacy policy of any third-party website before visiting it. The inclusion of such links on our platform does not imply endorsement of or responsibility for those sites.