35bmw Terms and Conditions

1 Platform Introduction

35bmw is an online gaming platform that provides slot games, casino games, sports betting, and live gaming services for Bangladeshi users. The platform delivers its full service in Bengali and through Bangladeshi payment methods.

2 Key Definitions

The following terms used in these Terms and Conditions carry specific meanings:

• "Platform" — The 35bmw website, app, and all associated services.
• "Member" — Any individual registered on 35bmw.
• "Account" — The personal gaming account created in each member's name.
• "Deposit" — Funds deposited into the platform by a member.
• "Bonus" — Additional credits or rewards granted by the platform.
• "Bet" — The stake used to participate in any game.
• "Wagering Requirement" — The total amount of bets required before a bonus becomes withdrawable.

1 Age Limit

To use the 35bmw platform, you must be at least 21 (twenty-one) years of age. Opening an account on behalf of a minor is strictly prohibited. We reserve the right to verify age at any time and may request a national identity card or equivalent document if needed.

2 Other Eligibility Requirements

• You must be a real individual — accounts cannot be opened in the name of a company or organisation.
• Each person may hold only one account.
• You must operate the account in your own name and for yourself — placing bets on behalf of a third party is prohibited.
• Platform employees and their immediate family members are generally not permitted to open gaming accounts.

1 Registration Process

When opening an account on 35bmw, you must provide accurate and complete information. We reserve the right to cancel any account registered with false information. If any details provided at registration change, you must notify our support team immediately.

2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are personally responsible for all activity carried out through your account. If you suspect unauthorised use, contact our support immediately.

• Use a strong and unique password.
• Never share your login details with any third party.
• Always log out after using a public device.

3 Identity Verification (KYC)

35bmw follows an identity verification process to ensure a safe gaming environment. Before a withdrawal, or upon our request, you may be required to submit the following documents:

• A copy of your National Identity Card (NID) or passport.
• Proof of your bank account or mobile banking number.
• A utility bill or bank statement for address verification.

1 Deposits

The most popular payment methods in Bangladesh can be used to make deposits on 35bmw: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks).

• Deposits must be made only from an account held in your own name.
• Depositing using a third party's account is prohibited.
• Successful deposits are generally credited to your account instantly.

2 Withdrawals

The following conditions apply to withdrawals:

• Withdrawals can only be made to the same payment method used for the deposit (where applicable).
• Withdrawals may be delayed if identity verification has not been completed.
• If an active bonus wagering requirement is in progress at the time of a withdrawal request, you will need to wait until it is completed before processing.
• The platform reserves the right to hold withdrawals if fraud or manipulation is suspected.

1 Welcome Bonus

35bmw offers a welcome bonus for new members. A 120% bonus on the first deposit, up to ৳15,000, is provided.

2 Wagering Requirements

A specified amount must be wagered before a bonus becomes withdrawable. The wagering requirement is 20 times the bonus amount (on the bonus only, not on deposit + bonus).

• The deadline for meeting the wagering requirement is counted from the date the bonus is activated.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Some games may contribute differently to wagering calculations — details will be stated in each bonus's terms.

3 General Bonus Policy

• Each member may claim each bonus offer only once.
• Attempting to claim bonuses through multiple accounts is strictly prohibited.
• 35bmw reserves the right to change or cancel bonus offers at any time.
• Specific terms for promotional bonuses will be provided separately with each offer.
• Bonuses obtained through fraud will be cancelled and the account may be suspended.

1 General Betting Policy

The following general policies apply to all members placing bets on 35bmw:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a bet is affected by a technical error, the platform reserves the right to review and make a decision.
• Game outcomes are determined by the relevant game software; the platform does not interfere with results.
• If the internet connection is lost, the bet result is saved on the server and displayed once the connection is restored.

2 Sports Betting

The following conditions apply when betting on sports including cricket, football, kabaddi, and others:

• Odds may change at any time; the odds at the time the bet is confirmed will apply.
• If a match is cancelled, the bet amount will be refunded.
• Taking advantage of delays in decision-making during live betting is strictly prohibited.
• The platform reserves the right to investigate suspicious bets.

1 Account-Related Prohibitions

The following activities are strictly prohibited and, if violated, may result in account cancellation and forfeiture of deposited funds:

• Operating multiple accounts.
• Opening an account using a false identity.
• Registering using a third party's identity.
• Operating an account on behalf of a minor.

2 Fraud & Manipulation

• Abusing the bonus system to claim bonuses through multiple accounts.
• Deliberately exploiting technical errors in a game or the platform.
• Using automated bots or software to play games.
• Attempting to influence game outcomes by colluding with other members.
• Using the platform for money laundering or illegal financial transactions.

1 Data Collection & Use

Information collected during your registration and use of the service is used solely for improving service quality, identity verification, and meeting legal obligations. Your personal data is not sold to third parties.

For more details, please read our Privacy Policy.

2 Cookies & Tracking

35bmw uses cookies to ensure the proper functioning of the platform and to improve user experience. By using the platform, you are considered to have consented to the use of cookies.

1 Responsible Gaming Policy

35bmw believes that gaming should be an entertaining activity, not a source of financial stress. We encourage all members to play responsibly. Do not bet beyond your means and do not consider it a necessary expense for winning.

• Set deposit limits and stick to them.
• Set time limits and take regular breaks.
• Do not place extra bets to recover losses.
• Gaming should never affect your daily life or family relationships.

Visit our Responsible Gaming page for more information.

2 Self-Exclusion Feature

If you feel that your gaming habits are getting out of control, you can request a Self-Exclusion through our support. It is possible to suspend access to your account for a specific period or permanently.

1 Suspension by the Platform

35bmw reserves the right to temporarily or permanently suspend your account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraud or manipulation is suspected.
• If identity verification has not been completed.
• If identified as a minor.
• Due to legal requirements.

2 Closure by the Member

You may request to close your account at any time. Please contact our support team to do so. Any pending withdrawals will be processed before the account is closed.

1 Service Guarantee

35bmw always strives to provide uninterrupted service, however the service may be disrupted due to the following reasons and the platform will not be held responsible for:

• Internet connection issues or technical errors.
• System downtime of third-party software providers.
• Natural disasters, cyber attacks, or other unforeseen events.
• Temporary interruptions due to maintenance (advance notice will be given).

2 Liability for Gaming Losses

35bmw does not provide any compensation for losses incurred in gaming. Game outcomes are entirely dependent on chance. All members are considered to participate in games with full awareness of the risks involved.

1 Right to Make Changes

35bmw reserves the right to change, add to, or amend these terms and conditions at any time. Members will be given advance notice of significant changes.

• Updated terms and conditions will take effect from the date of publication on the website.
• Continued use of the platform after changes will be considered as your acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, you may close your account.